Customer Story: Irish IT Services Firm

An IT services provider based in Dublin needed to replace complex SIEM tools with a more flexible, cost-effective solution. Supporting multiple client environments, the firm turned to Graylog Cloud to centralize log management, reduce audit complexity, and improve team efficiency—all without maintaining on-premise infrastructure.

What You’ll Learn in This Case Study:

• Why legacy SIEM tools failed to scale with the business
• How centralized visibility improved threat response
• The value of real-time dashboards in daily operations
• How Graylog empowered junior staff without deep security expertise
• Why compliance audits became faster and less disruptive

Summary:
With Graylog Cloud, this small but ambitious IT firm streamlined its security workflows and reduced operational friction. The team gained full observability, faster incident response, and greater confidence in their compliance posture—all delivered through a platform that scales with client needs.