Customer Story: The Cloud Crew & Digital Shield

Watch how Digital Shield is Transforming Cybersecurity in South Africa In this interview, Tim Smith — Sales Director at Digital Shield, a cybersecurity-focused subsidiary of The Cloud Crew — shares insights into the evolving threat environment and how businesses in South Africa are responding with more innovative, more strategic security solutions. 📍 Based in Cape Town, The Cloud Group serves mid-market and strategic enterprise accounts across sectors like hospitality, retail, and healthcare. Digital Shield emerges as a Managed SOC (Security Operations Center) offering built around Graylog’s powerful technology stack.

🎯 What You’ll Learn in This Video:

  • How South African businesses are adapting to complex cyber threats
  • Why visibility and 24/7 monitoring are crucial for modern organizations
  • The limitations of traditional endpoint and firewall solutions
  • How Digital Shield delivers managed cybersecurity services to close critical gaps
  • The unique role of Graylog in enabling log ingestion and real-time security insights


As cybercriminals grow more advanced and relentless, companies are recognizing that technology alone isn’t enough. Discover how Digital Shield is stepping in to offer continuous monitoring, rapid detection, and strategic response, keeping its clients one step ahead.