As a leading MSSP in Malaysia, NetAssist supports national payment networks, critical infrastructure, and regulated industries where detection speed, regulatory compliance, and log retention are mission-critical. Facing rising data volumes and restrictive SIEM licensing models, the team needed a platform that could scale operations without increasing analyst workload or compromising visibility.
By deploying Graylog Security, NetAssist improved detection performance by 40%, scaled log ingestion by 300%, and cut SIEM costs by 50%—all while delivering consistent security outcomes across diverse customer environments. The result is a modern, cost-effective SOC platform that supports high-volume search, multi-tenant operations, and automated investigation workflows.
What You’ll Learn in This Case Study:
How NetAssist reduced Mean Time to Detect (MTTD) from 4 hours to under 45 minutes
Why Graylog’s licensing model improved cost predictability for high-volume MSSP use
How guided workflows and automation reduced analyst fatigue
How scalable ingestion enabled 300% log growth with no staff increase
How Graylog helped meet Bank Negara Malaysia compliance and regulatory reporting
Graylog empowers NetAssist to deliver enterprise-grade threat detection and compliance reporting to both large enterprises and SMEs—driving SOC maturity across Malaysia and the ASEAN region.
