Customer Story: Global IT Services Firm

Accelerating DevOps and Client Onboarding with Unified Logs

Operating across the U.S. and Germany, this IT services company needed a logging solution that worked across hybrid environments and complex client infrastructures. Graylog Cloud provided real-time insights, simplified alerting, and scalable visibility without heavy resource demands.

What You’ll Learn in This Case Study:

• Why traditional SIEMs slowed down event correlation
• How Graylog unified cloud and on-prem log ingestion
• The impact of real-time alerts and dashboards on DevOps
• How global deployments were simplified
• Why the firm gained speed and confidence in client delivery

Summary:
By adopting Graylog Cloud, this firm replaced legacy tools with a more nimble solution. They enabled seamless cross-region support, accelerated client onboarding, and achieved real-time observability to stay proactive across all operations.